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The Atlassian Talent (HR) Team recently started using a web based recruitment system called Taleo. The system helps manage the increasing flow of candidate applications following our recent recruitment efforts. If you work in HR or recruitment, than you have probably heard of Taleo. Although I think it is better designed for external recruiters rather than internal HR professionals and recruiters, the system has some handy functionality that helps manage the recruitment and selection process.

Increasing Visibility & Accountability
I had a goal in mind of creating a dashboard for our recruitment data, showing information about recruitment activity like currently open roles, applicants and referrals. Not only does it help our Talent team and hiring teams to feel more accountable for the successes and effects of delays in dealing with candidates, it also helps us keep track of the effectiveness of our selection methods and sourcing strategies. As an HR manager, it allows you to quickly see how responsive your remote HR teams are in getting back to applicants.

We found that Taleo didn't have quite the flexibility to produce the reports we needed. Although you can easily generate reports via Taleo, it is not the most attractive nor the most useful system to display information openly.

Taleo API
What I did like about Taleo is its API (Application Programming Interface). It allowed us to create a program that regularly downloads information via Taleo into our own database. We use our corporate Confluence wiki to generate reports on the data, such as high-level job summaries that drill down to show candidate status. The dashboard we created includes the following information:

• Open positions and where applicants sit in the selection process.
• An "alarm" function that comes up when candidates haven't been contacted in time according to our internal response time KPIs (Key Performance Indicators).
• An overview of how far candidates get in our selection process and why.
• Overview and charts of sources and countries.
• Information on our time to hire, costs per hire and other information related to successful candidates.
• Overview of external and internal referrers.

We found the use of a dashboard is great if you want to show your organisation how things are progressing with any recruitment efforts. Besides, transparency helps keep your HR team on their toes!

Today we held a Plugin of the Month webinar with Eudes Nouvellon of Valiantys on the VertygoSLA plugin for JIRA.

This plugin would be an excellent addition to any customer support or support desk users of JIRA. VertygoSLA gives organizations the opportunity to support their SLAs (Service Level Agreement) based on acknowledgment time or resolution time commitments. In JIRA, a UI displays color codes which allow you to manage, prioritize, and respect time commitments with your customers. See the webinar now:

For past webinars, please hop on over to Atlassian TV where you can sort videos by products and categories. For upcoming webinars, please visit our events page. If you would like to be in our webinar series, please contact us.
Also, don't forget about following us on

This Thursday, we are hosting our November Plugin of the Month webinar. We will discuss the VertygoSLA plugin for JIRA which gives organizations the opportunity to support their SLAs (Service Level Agreement) based on acknowledgment time or resolution time commitments.

The webinar will be presented by Eudes Nouvellon of Valiantys and explain how VertygoSLA, coupled with JIRA and any high valuable business process, lets your issue management go one step further. Team members can easily handle their contractual priorities and properly allocate their time.

UPDATE: VIDEO HERE

As of today, the two floors above the Dundee Arms are inhabited by Atlassians! We're expanding to make room for 32 new engineers, and what better choice of premises than the pub right next door? You don't find many offices with four different kinds of beer on tap.

The Sydney Morning Herald says "the beer looks absolutely huge" because "the frothy stuff comes in great big whopping pint pots". In a hot Sydney summer, that's just the stuff to finish off the week with.

Sound like a great place to work? In addition to making kickass software, Atlassian offers 20% time, a fun entrepreneurial environment, and a holiday before you start. We're hiring.

Photo copyright Arup Maity.