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This page is for 8.3 support tip/tricks, as well as a place to report known issues as we come across them.
Common Questions
Support problems unique to 8.3, issues we are addressing a lot over the phone/email, suggestions to add to documentation, etc. This list will be used to generate a "what's new in 8.3" page for support.
| Common Question |
Answer! |
Your Name |
|---|---|---|
| Where are my courses? | If instructors have over 100 courses, they will see the search box. To view all of the courses they are in, they can click the search button with nothing in the search field, and all of their courses will be displayed in a sortable list. | Dave |
| Why are all my courses expanded? | On the ICON homepage, instructors will notice that all the semesters are expanded. The choices were either all expanded or all collapsed. They can try and collapse the old semesters, but as soon as they leave the ICON homepage their settings will vanish, and the next time they visit that page they will see that all the semesters are expanded. The current semester (summer 08) is at the top in an effort to cut down on scrolling. | Mandy |
New Known Issues
This doesn't have to be too in depth, but at least a brief description, the steps to replicate the problem, and your name.
| Tool | Problem / Description |
How to replicate |
Your Name? |
Date? |
|---|---|---|---|---|
| HTML Editor | HTML Editor hates inline JavaScript |
When an HTML file is opened with the HTML editor, any inline javascript will be broken. |
Dave |
- |
| Homepage/Widgets | Widgets hate forms (incident#53401) | Putting any kind of form into a widget will cause any replacement codes, e.g., {UserName}, to not be replaced. D2L recommends using a iframe + external file for the form; that's not yet tested. | Jack | - |
| HTML Editor | IE 7 HTML Editor hates onclick attributes (incident#53602) | If you have an onclick attribute on one of your links, editing it with the HTML editor in IE 7, with the HTML Source view, will rewrite it so that it doesn't work. Happens in IE7, doesn't happen in FF or Safari, not tested in IE 6. Can be fixed in FF or Safari as it doesn't remove anything, just adds unnecessary cruft. | Jack | - |
| HTML Editor | HTML Editor hates Flash embedding (incident# 53609) | After uploading the output of the Flash "publish" command (one HTML file, one JavaScript file, one SWF file), any action that causes the HTML editor to open and save the HTML file will DESTROY the HTML file such that the flash movie no longer plays. Most egregious: adding a topic and choosing Course File, then the HTML file, will automatically open the HTML file in the editor, thus ensuring its destruction. Workarounds: if it's already happened, you can only re-upload the HTML file. to prevent it, do not choose Course File from the add topic page; instead choose Quicklink, then follow the steps to quicklink to an existing file; this won't open the HTML editor. | Jack, but discovered by Greyson | - |
| Homepage/Widgets | Widgets hate mailto (incident#53950) | mailto: links are broken. The HTML is rewritten so that instead of href="mailto:foo@bar.com" you get href="/path/to/the/course/foo@bar.com" which of course is broken. Workaround is to use onclick instead of href (but be wary of the onclick known issue listed above!). This seems to work:
<a href="#" onclick="window.location='mailto:foo@bar.com';return false;">Send Mail</a> |
Jack | - |
| Gradebook Import Limit |
Importing grades from csv files seems to have an upper limit. |
It appears that there is an upper limit on the number of data cells that can be imported in the D2L gradebook at one time. A csv file with over 2000 rows and 11 columns will result in an unknown error (screenshot attached). A csv file containing 1800 rows and 11 columns will import fine. The test was done in the following course: 407:007:001 Fall 07 Onlne at Iowa (production environment). Browser: Firefox 2.0.0.14 The csv file was created in Microsoft Excel 2008, 12.1.0. Waiting for word from D2L. |
Tsvet | - |
| Gradebook Import limit |
On gradebook import, D2L indicates that it is importing only 600 students at a time |
On gradebook import of csv files with over a 1000 students and above, D2L indicates that it sees only 600 students. It appears that it completes the full upload, but wary instructors may find this disconcerting. |
Tsvet | - |
| Widgets |
Custom widgets that were copied don't have pencil icon |
Custom widgets that were copied from one course to another (before the upgrade, or currently?) do not display the pencil icon for editing. To fix this, remove the widget from the homepage, and add it again. For example, see ou=290529. The Quizzes module has the pencil (because I removed and then added it to the homepage), but the other widgets do not. |
Dave |
- |
Comments (1)
Jun 04
Jack Pinette says:
Dave, any further details about the inline javascript thing? This was a proble...Dave, any further details about the inline javascript thing?
This was a problem early on in 8.3 testing, but was supposed to have been fixed in MR3. I've verified that inline javascript is OK in widgets, but maybe it is still broken when you edit files..? Can you confirm by testing the same javascript in a file and a widget?
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